How we check codes

Every code and deal on Bala Voucher is checked before it goes on the site. This page explains where offers come from, what we check, what the Verified tick means and what to do if a code does not work for you.

Where codes come from

We get codes and deals from two main sources:

• Retailers, which share their current promotions with us or publish them on their own websites;
• Affiliate networks, such as Awin, CJ and Impact, which pass on offers from the retailers they work with.

What we check before an offer is listed

Before an offer goes live, we check its details against the information supplied by the retailer or network, including:

• the code itself, spelt exactly as the retailer supplied it;
• what the offer gives you, such as a percentage off, an amount off or free delivery;
• who it is for and any conditions, such as a minimum spend, excluded products or new customers only;
• when it starts and when it ends.

We then write a short, plain description of the offer and show its key terms next to it, so you know what to expect before you go to the retailer.

Expiry dates

Where the retailer gives an end date, we show it on the offer. If no expiry date is shown, the retailer has not given one. That does not mean the offer will last for ever, as retailers can end promotions early. We remove or update offers when we learn that they have ended.

What the Verified tick means

A Verified tick marks a code that we have checked. Retailers can still change or end an offer without notice, so a Verified code is not a guarantee. Always check the final price at the retailer’s checkout before you pay.

Offers without a tick are still listed from information supplied by the retailer or network and still have their terms shown. We have simply not marked them as checked yet.

If a code does not work

Each offer has a “Did this code work?” question. Your answer helps us spot codes that have stopped working so we can review them and update or remove them. Common reasons a code fails include a minimum spend not being reached, an excluded item in the basket, or a code that is for new customers only. Our guide on why a code is not working covers what to try.

You can also report a problem with an offer directly:

Affiliate disclosure

Affiliate disclosure: Bala Voucher is free to use. When you follow a link from our site and buy something, we may earn a commission from the retailer, usually through an affiliate network. This never changes the price you pay. Read our full affiliate disclosure.